At Vonetta Williams Enterprise Consulting, we value your time and strive to provide flexible scheduling while maintaining fairness to all clients.
1.Appointment Cancellations
Clients may cancel scheduled consultations under the following conditions:
- 24+ hours before appointment: No cancellation fee
- Less than 24 hours: May be subject to a cancellation fee or forfeiture of payment
2.Rescheduling Policy
Clients may reschedule appointments at least 24 hours in advance without penalty
Rescheduling requests made within 24 hours may not be guaranteed
3.No-Show Policy
Failure to attend a scheduled session without prior notice will be considered a no-show, and:
- The session will be marked as completed
- No refund or reschedule will be provided
4.Project & Ongoing Services Cancellation
For ongoing consulting or project-based services:
- Cancellation requests must be submitted in writing
- Work completed up to the cancellation date will be billed and non-refundable
- Any remaining balance may be reviewed case-by-case
5.Company-Initiated Cancellations
If we must cancel or reschedule due to unforeseen circumstances:
- You will be offered a reschedule option, or
- A full refund (if applicable
6.How to Cancel
To cancel or reschedule, contact us at:
📧 support@vonettawilliamsenterprise.consulting
📞 770-756-0104
7.Policy Changes
We may update this policy at any time. Continued use of our services constitutes acceptance of any updates.