At Vonetta Williams Enterprise Consulting, we are committed to delivering high-quality real estate consulting and advisory services tailored to each client’s needs. Due to the customized and strategic nature of our services, our refund policy is outlined below:
1.Service-Based Nature
All services provided are personalized consulting, strategy, and advisory services. Once a consultation session, analysis, or service has been initiated or delivered, it is considered fulfilled.
2.Non-Refundable Services
- Consultation sessions (virtual or in-person)
- Strategic planning or advisory services
- Property analysis and investment guidance
- Custom reports, plans, or recommendations
These services are non-refundable once delivered or started.
3.Eligibility for Refunds
Refunds may be considered only under the following circumstances:
- Duplicate payment made in error
- Service was not delivered due to company-side issues
- Cancellation made within the allowed cancellation window (see Cancellation Policy)
4.Refund Request Process
To request a refund, clients must:
- Submit a written request to: support@vonettawilliamsenterprise.consulting
- Include payment proof and reason for request
- Submit request within 7 days of purchase
5.Processing Time
Approved refunds will be processed within 7–14 business days to the original payment method.
6.No Guarantee of Outcomes
As consulting services depend on market conditions and client decisions, we do not guarantee specific results, and refunds will not be issued based on outcomes.
7.Policy Updates
We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page.